What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto-response email doesn't work..

    Asked by vistacollege on September 28, 2010 at 11:43 AM

    Not sure what the issue is.. but I was able to receive a test email for auto-response,... but when I tested the actual form.. it doesn't work. I have also tried deleting and creating a new alert.

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    JotForm Founder

    Answered by aytekin on September 29, 2010 at 06:23 AM

    We tested your form and received the auto-response email fine. Can you check your spam folder?