What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    And Second issue is.. As we are following https secured form, after submitting, it probably changes back to http as our website's lock icon changes fr

    Asked by IndianZari on October 07, 2015 at 02:37 AM
    And Second issue is.. As we are following https secured form, after submitting, it probably changes back to http as our website's lock icon changes from green to yellow which indicates https to http. 
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 07, 2015 at 06:37 AM

    Hi,

     

    It seems that the Thank You page is accessing an image through an unsecure URL (http) even if the connection is secure. I am currently checking the form on how to fix this issue. Please allow me some time to further investigate the issue. I will get back to you as soon as I get a result.

    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 07, 2015 at 06:47 AM

    Here are the things you need to do to fix the issue:

    1. Change the checked image URL displayed in the URL from http to https.

     

    2. Add/Inject this custom CSS code in your so the background image accessed in the Thank You page is on secure URL (https).

    .thankyou{

       background: url('https://www.jotform.com/uploads/IndianZari/form_files/online-shopping.jpg') #ffffff !important;

    }

     

    To inject a custom CSS code in your form just follow the instruction provided in this article: How to Inject Custom CSS Codes.

     

    Do let us know if you need further assistance.
    Regards.

  • Profile Image

    Answered by IndianZari on October 07, 2015 at 08:48 AM

    Thank you so much Chriistian and team for your kind and helpful support. You are awesome.. :)
    Sent from Yahoo Mail on Android
    ...
  • Profile Image

    Answered by IndianZari on October 07, 2015 at 09:44 AM

    Thank you so much Chriistian and team for your kind and helpful support. You are awesome.. :)
    Sent from Yahoo Mail on Android
    ...
  • Profile Image

    Answered by IndianZari on October 07, 2015 at 09:48 AM

    Thank you so much Chriistian and team for your kind and helpful support. You are awesome.. :)
    Sent from Yahoo Mail on Android
    ...
  • Profile Image

    Answered by IndianZari on October 07, 2015 at 09:51 AM

    Thank you so much Chriistian and team for your kind and helpful support. You are awesome.. :)
    Sent from Yahoo Mail on Android
    ...
  • Profile Image

    Answered by IndianZari on October 07, 2015 at 09:51 AM

    Thank you so much Chriistian and team for your kind and helpful support. You are awesome.. :)
    Sent from Yahoo Mail on Android
    ...
  • Profile Image

    Answered by IndianZari on October 07, 2015 at 10:45 AM

    Thank you so much Chriistian and team for your kind and helpful support. You are awesome.. :)
    Sent from Yahoo Mail on Android
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on October 07, 2015 at 12:49 PM

    On behalf of my colleague, you are welcome. Please contact us again if we can help in any way.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 08, 2015 at 04:06 AM

    On behalf of my colleagues, you are welcome. If you have any further questions, please feel free to contact us again. We will be glad to help you. Regards.