Because my forms are inactive?

  • NaturalTranse
    Asked on October 7, 2015 at 8:33 AM
    I am Brazilian and the following text was translated by Google Translate!

    Hello.

    I am unable to open my index form within the pages of my web site. Can someone help me?
    Page URL: http://naturaltranse.net/contato
  • victor
    Replied on October 7, 2015 at 10:22 AM

    Hi,

    Sorry for any inconvenience this has caused. I have just reviewed your account and noticed that you went over the storage limit for your account.

    Because my forms are inactive? Image 1 Screenshot 20

    I suggest you download and delete old files from your account. Was you are under the limit your forms will be enabled again.

    Please let us know if you require further assistance.

    Regards

  • Jan
    Replied on October 8, 2015 at 6:23 AM

    This is a duplicate thread. Please refer to your original thread: http://www.jotform.com/answers/677811-Account-is-overlimit

    Thank you for understanding.