What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Because my forms are inactive?

    Asked by NaturalTranse on October 07, 2015 at 08:33 AM
    I am Brazilian and the following text was translated by Google Translate!


    I am unable to open my index form within the pages of my web site. Can someone help me?
    Page URL:

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    Answered by victor on October 07, 2015 at 10:22 AM


    Sorry for any inconvenience this has caused. I have just reviewed your account and noticed that you went over the storage limit for your account.

    I suggest you download and delete old files from your account. Was you are under the limit your forms will be enabled again.

    Please let us know if you require further assistance.


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    JotForm Support

    Answered by Jan on October 08, 2015 at 06:23 AM

    This is a duplicate thread. Please refer to your original thread: http://www.jotform.com/answers/677811-Account-is-overlimit

    Thank you for understanding.