Because my forms are inactive?

  • Profile Image
    NaturalTranse
    Asked on October 07, 2015 at 08:33 AM
    I am Brazilian and the following text was translated by Google Translate!

    Hello.

    I am unable to open my index form within the pages of my web site. Can someone help me?
  • Profile Image
    victor
    Answered on October 07, 2015 at 10:22 AM

    Hi,

    Sorry for any inconvenience this has caused. I have just reviewed your account and noticed that you went over the storage limit for your account.

    I suggest you download and delete old files from your account. Was you are under the limit your forms will be enabled again.

    Please let us know if you require further assistance.

    Regards

  • Profile Image
    Jan
    Answered on October 08, 2015 at 06:23 AM

    This is a duplicate thread. Please refer to your original thread: http://www.jotform.com/answers/677811-Account-is-overlimit

    Thank you for understanding.