- Debra BowlesAsked on January 12, 2012 at 06:06 PM
- JotForm SupportNeilVicenteAnswered on January 12, 2012 at 07:33 PM
A pending submission aka Incomplete Payment as found in your form submissions page means that the person who submitted your form did not complete the payment procedure. This usually happens when the person closes the transaction window or clicks the browser's back button.
May I ask if you have any problems with these pending payments? Do you have any other questions with regard to this topic?