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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I create multi pages - like a survey?

    Asked by clientform1 on January 12, 2012 at 06:22 PM

    Hello,

    I'm trying to make a form for patients to fill in when they first enter a clinic, but it needs to have 3 different forms, am I able to have a 'next' button to go onto the next form? 

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    Answered by clientform1 on January 12, 2012 at 07:56 PM

    I actually noticed the extremely easy way to do this - which I should of seen... I have another question though. 

     

    Am I able to display the results of a matrix (it's a questionaire) in an email once submitted with all the other data? Also, is it possible to have the email automatically sent as a pdf? 

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    JotForm Support

    Answered by abajan on January 12, 2012 at 08:19 PM

    I don't know if the following method is what you had in mind:

    Make the three forms (hereinafter called Forms 1, 2 and 3 ) and have the thank you page of Form 1 be Form 2 and the thank you page of Form 2 be Form 3. The submission button text of Forms 1 and 2 should be changed to "Next" to give the illusion to users that they are completing just one form. The only problem would be the absence of a "Back" button but you could always include an autoresponder with an edit link for each form.

    Here's the process in detail:

    1. Create the three forms (preferably with identical styling to preserve the illusion)

    2. In Form 1, click the "Submit Form" button and change its text to "Next"

    3. Go to the "Setup & Embed" tab, click "Thank You", select Custom URL > Next

    4. Enter the URL of the second form, click "Finish" and save the form

    5. (Optional) In the same form, create an autoresponder and include an edit link

    6. For Form 2, repeat steps 2 to 5

    7. Nothing need be done to Form 3, unless an edit link was included in Forms 1 and 2, in which case one should be included here too for consistency

    (This reply was being composed when you posted the second message. That second post actually contains two topics that are unrelated to this thread. Please start separate threads for each of them.)

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    Answered by clientform1 on January 12, 2012 at 08:27 PM

    Thank you that was perfect. 

     

    Also, are you able to seperate what is show in a pdf? Eg. I have one large form but I want to have a page break so it prints on two pages. Is this possible? 

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    JotForm Support

    Answered by abajan on January 12, 2012 at 08:44 PM

    Currently, the only way I can think of to do that would be to download the PDF of the submission and then use a PDF editor to format it as desired. Perhaps my colleagues might have a better solution.

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    Answered by UnstrungHarp on April 04, 2012 at 12:16 PM

    I hope this is the right place to ask a follow up question related to the multi-page form.

    I have followed the instructions given here to create the multi-page form because it was the only way I could find that would allow the second page of the form to have a completely different layout than the first page. The first part of my form goes inside a box on the left side of the website home page, then after the user fills that part out and clicks the button (called "get started"), a new page loads that looks a lot different from the home page. The form width needed to be much wider, etc... basically, there was no way I could figure out to use the "page break" function and achieve this.

    The only problem I am having is that after clicking the "get started" button at the end of the first page, the email is submitted with only those answers. The second page of the form does load correctly, and I can fill that out and click "submit" at the end, but then a second email is submitted to me with those answers. I am trying to figure out how to combine the answers from both pages of the form into one email.

    To see my test site, go to: www.positivespacedesign.com/ClientFiles/USFE/indexnew.html

    This site is in development, so the formatting on the second page of the form is WAY off at the moment (and probably the first page, too). I have been trying to get the functionality working properly before worrying about sizing, spacing and alignment. The only page that has the working version of the first half of the form is "indexnew.html" although I will eventually put the form code on all of the site pages.

    Also, I downloaded the complete source code of both forms (HTML, CSS and JS) and have made tweaks here and there to adjust the form's appearance.

    I would greatly appreciate some help to get this working, because this form builder so far has been EXACTLY what I was looking for to help finish designing this site for my client. Thanks!!

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    JotForm Support

    Answered by abajan on April 04, 2012 at 04:56 PM

    Well, it's good to know that so far we're just what you've been looking for :)

    I'm not making any promises but I believe that the functionality you want can be achieved. In a nutshell, the first form's notification should be deleted and hidden fields labeled identically to those of the first form's fields should be inserted into the second form.

    The idea here is that when the first form is submitted the hidden fields in the second form would be prepopulated with the entries of the first form and everything would be recorded in the second form's notification and submission records. (The first form's submissions would still be recorded. It's just that you would no longer receive notification of such.)

    Before breaking out the champagne and celebrating prematurely at the prospects of having this work, consideration should be given to the fact that your account type currently allows a maximum of 100 submissions per month and each user of your two form setup would need to make make two submissions. This means that a maximum of 50 "double submissions" can be received per month after which the form will be disabled until the start of the next calendar month. Just FYI.

    Nevertheless, I'll see what I can come up with and get back to you by sometime tonight (Barbados time).

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    Answered by UnstrungHarp on April 04, 2012 at 05:25 PM

    Thank you - I really hope this works! I'll wait to hear back from you before I go back to monkeying around with the form again. I've emailed my client and am hoping they are okay with extending my deadline a bit. :)

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    JotForm Support

    Answered by abajan on April 06, 2012 at 06:24 AM

    My apologies for taking so long to get back to you. Yesterday was a bit of a crazy day for me (long story).

    Anyway, I've come up with better method than using the form builder's hidden fields. Instead, copies of the fields used in the first form can be inserted into the top section of the second form and those fields can then be hidden from view with a display:none; declaration.

    I have to go out shortly but when I return in a few hours time, I'll provide the necessary details to get this working for you. In the meantime, to get an idea of how this would work, complete and submit the form at this address and check the notification you receive.

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    JotForm Support

    Answered by abajan on April 06, 2012 at 06:30 AM

    Oops! This forum's TinyMCE editor messed up the last link in my post. Instead copy the following URL to your browser's address bar and complete and submit the form:

    http://formdemos.awardspace.biz/US_franchise_exchange_page2.html?salutation=Mr.&firstName=John&lastName=Doe&phone[area]=123&phone[phone]=4567890&email33=johndoe@example.com&address35[addr_line1]=123%20Main%20Street&address35[addr_line2]=Merry%20Lane%20Drive&address35[city]=Beverly%20Hills&address35[state]=California&address35[postal]=90210&address35[country]=United%20States

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    JotForm Support

    Answered by abajan on April 06, 2012 at 06:37 AM

    LOL! Let's try that again. Copy the URL you see on this page to your browser's address bar and complete and submit the form.

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    Answered by UnstrungHarp on April 06, 2012 at 08:14 AM

    Thanks - I tested that link and I did receive a complete form submission! I appreciate your help and look forward to hearing how I can integrate this into the form on my client's website.

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    Answered by UnstrungHarp on April 06, 2012 at 09:41 AM

    Here is one other thing I noticed when filling out the form from the link you sent - the Thank You page that loaded after I after submitted the form was the one I had previously been using for testing. But some time yesterday I had already changed the Thank You URL with JotForm to direct to the "real" page on the website which is now live: www.usfranchiseexchange.com. Not sure if there is actually an error there or if you were working from a prior version of my settings. The Thank You page that should load is www.usfranchiseexchange.com/thankyou.html.

    Thanks again!

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    JotForm Support

    Answered by abajan on April 06, 2012 at 10:10 AM

    There seems to have been a misunderstanding. After the user submits the form (ID 20939037496160) that same form is to appear on the Thank You page? I thought the other form (ID 20944582862158) was to be shown upon clicking "Get Matched". In other words, the user would submit the form on the first page and on submission they would be directed to the second form whose hidden top fields would be prepopulated with the entries made on the first form.

    Unfortunately, I won't have access to the internet again until sometime later today. Perhaps in the interim my colleagues can assist you.

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    Answered by UnstrungHarp on April 06, 2012 at 10:37 AM

    I have tried responding to this three times already, and every time I click Post Answer, I lose my whole message and it goes back to the main forum page. If I am logged out of my JotForms account, there is nothing indicating that anywhere.

    I'll try to keep it short this time...

    Yes, you understood the form progression correctly. The only problem was that when I filled out the form you sent me with the combined email functionality, my old test site Thank You page loaded rather than the real one located at www.usfranchiseexchange.com/thankyou.html.

    Here's the correct progression:

    1- User fills out first part of form on any page of the site at www.usfranchiseexchange.com

    2- Second part of form loads (www.usfranchiseexchange.com/form2.html) and user submits that

    3- Thank you page loads (www.usfranchiseexchange.com/thankyou.html)

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    JotForm Support

    Answered by abajan on April 06, 2012 at 03:11 PM

     

    Okay, no problem. I understand you now. I've changed the Thank You page and you should see that if another test is run now.

    There's only one issue I discovered this morning: Upon clicking "Get Matched" it's not possible (at least, not as far as I can tell) to get the second form to load with any of its fields prepopulated with entries submitted on the first form. This is because variables contained in URLs in the Custom URL box are not converted to what the user would have entered on the form. However, if the third option of the Thank You Page Wizard is used, variables will be converted. With this in mind, an intermediate page between the two forms will be necessary. That page can contain the same "Get Matched" button seen on the first form along with all of the questions and answers given by the user. In other words, it can act as a way for the user to confirm their entries. A "Back" button can also included in case the user wants to change something. (The only problem is that the original submission would still have been made.) CORRECTION: If an error is spotted, the user would be able to edit the submission, or if everything's fine they can click "Get Matched".

    I'll provide the details later because my sister needs to use this computer and we currently have only one. (We hope to rectify this in the not too distant future.)

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    JotForm Support

    Answered by abajan on April 07, 2012 at 11:07 AM

    Hi again

    I was just about to post the solution when I realized that both form's in your account have recently been edited and don't match those on the pages at the links provided above.

    I'll see if I can provide the solution this evening or (more likely) tonight. (My sister needs to do work on the computer.)

    Delays, delays!

     

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    JotForm Support

    Answered by abajan on April 09, 2012 at 07:34 AM

    Hi again UnstrungHarp

    You will notice that two new forms appear in your account:

    Clone of Abajan's UPDATED Clone of US Franchise Exchange
    Clone of Abajan's Clone of US Franchise Exchange Part 2

    Here's what you need to do:

    1. Replace every instance on your website of Form 1 with my clone of that form. (Remember to change the one on the Thank You page.)

    2. Adjust the dimensions of the background image to match the new dimensions of Form 1 (If you need assistance with this part, please let us know)

    3. Replace the form currently embedded at http://www.usfranchiseexchange.com/form2.html with my clone of Form 2.

    Please run a few test submissions and let me know if everything is working as it should. Once we have confirmed that to be the case, I'll roll back your submission count to 0. (I realize that all of the submissions so far have just been tests.)

    Looking forward to your reply.

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    Answered by UnstrungHarp on April 09, 2012 at 09:07 AM

    Thank you so much for your help - I just tested the functionality and noticed the only thing I don't like is the appearance of the "in between" page where the user double checks the information they entered in the first half of the form. Is there a way to make that page look more like it's a part of the site?

    I think the functionality is working fine, but unfortunately I don't have time to test it thoroughly and upload it to the live site today. I'm going to be away from my computer for most of the next couple of days. Just let me know about the styling of the intermediate page when you get a chance, and thanks again!!

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    JotForm Support

    Answered by abajan on April 09, 2012 at 10:32 PM

    As to getting the confirmation ("in between") page to look more like it's part of the site, I'm playing around with an idea but it may not be feasible. Basically, Form 1 would be cloned and its source embedded into the the confirmation page. The variable tags would then be inserted into the inputs and those inputs set to either disabled or readonly. The "Get Matched" button on the current confirmation page would replace that of the clone. The downside with this idea is that the confirmation page would contain just the form and none of the other elements of your website.

    I'll give it a try and get back to you.

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    JotForm Support

    Answered by abajan on April 10, 2012 at 08:32 AM

    Just to update you, it appears I've found a way to do this but I need to run tests to confirm that the "in between" page looks pretty much the same in every OS/browser combination.

    I'll keep you posted.

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    JotForm Support

    Answered by abajan on April 11, 2012 at 12:10 AM

    After testing the "in between" page in several OS/browser setups (both locally and at BrowserStack.com) everything looks fine except for in IE7 and earlier where the edit and submit buttons aren't properly aligned but that doesn't affect the page's usability in any way.

    Please note that in your account my original clone of the first form has been updated. It's dimensions differ somewhat from those of the original and as such, you will need to change the dimensions of the current background image (http://www.usfranchiseexchange.com/images/form1-bg.jpg) to suit.

    Incidentally, it so happens that the eventual solution simply superimposes the form's variable tags over an image of the form. That turned out to be much simpler than what I thought would have to be done (inserting the form's source into the confirmation page, changing the inputs to readonly and so on).

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    Answered by UnstrungHarp on April 12, 2012 at 11:03 AM

    Hello again,

    Thanks again for your continued work on this form! I have not heard back from my client whether they are in favor of the intermediate confirmation page functionality. I also am up to my ears in another unrelated project at the moment that will monopolize my schedule until the end of April. We will definitely revisit the form functionality and appearance at that time, but I believe we're just "on hold" until further notice.

    However, is there any way we could get the form submissions reset to zero for this month since they have all been tests? It's a new site and it's unlikely it will generate many (if any) genuine submissions, but I wanted to ask on behalf of my client - just in case.

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    JotForm Support

    Answered by abajan on April 12, 2012 at 11:07 AM

    Thanks for reminding me to reset the submissions. I'll get right on it after posting this messager, less I forget again. (I tend to do that :)

    Looking forward to hearing from you again when things become less hectic.

     

    Cheers

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    Answered by UnstrungHarp on April 26, 2012 at 08:24 AM

    Hello again!

    I am finally able to revisit this form now that my other project has died down. I think the solution of the intermediate page will be fine if we can get it looking more like it matches the rest of the website. How much flexibility is possible with the design of that page? Can I create a design and send it to you as a JPEG or GIF for the background? It looks like what we have now is a background image that has the user's previously entered form answers in text boxes positioned in the correct locations on top of the background image. Is that correct? If so, I could make a new background image that looks more like it is part of the site. Will it be possible for me to make this image fill the page, so it doesn't look like a very small window in the middle of a plain white page?

    Thanks again for your help.

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    JotForm Support

    Answered by abajan on April 27, 2012 at 09:04 AM

    It sounds a bit tricky but yes, you could make an image that fills the page. In reality, since a web page's design should be flexible to accommodate various screen sizes (especially screen widths), two images would have to be used. The one you provide would have to be a screenshot of the main content area (the white square area at the center). This would sit on top of the background image (bg.jpg) that would be set to repeat horizontally, as is it currently does on your pages.

    However, as they say, the devil is in the details:

    (Click image to zoom to actual size)


    I honestly don't know how feasible all of this but we could try it.

    Incidentally, you've probably figured out from the above screenshot that the text boxes would actually be part of the image. It's just the user's entries that are positioned over the image.

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    Answered by UnstrungHarp on April 30, 2012 at 01:05 PM

    Wow - thanks again for all your help and taking the time to figure this out. I have created a transparent background PNG of the full page (pending client approval...want to see if this even works first). I uploaded it to my client's website so I could send you the direct link. Also, the link to the blue gradient background image is below.

    www.usfranchiseexchange.com/images/bg.jpg

    www.usfranchiseexchange.com/images/CheckFormSubmission.png

    If this works, the only concern I have is the file size of the PNG (about 300 kb). That might load slowly for some people, but maybe it's not a deal breaker.

    Let me know if you have any issues with the graphics or if I need to change anything to make it work better!

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    JotForm Support

    Answered by abajan on May 01, 2012 at 05:30 AM

    Regarding the 300 KB image size, we should be able to overcome the load time issue by preloading the image. (I must admit that this is uncharted territory for me and my colleagues may have to come to my rescue when it's time to cross that bridge! :)

    My research has revealed that image preloading techniques abound and the real challenge may be in chosing the best one. The technique described here looks promising though.

    By the way, your image should be perfect. One of my initial concerns was if there was an application on your system capable of creating transparent PNGs but apparently there is. Super!

    I think we should be able to make this work (knock wood).

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    Answered by UnstrungHarp on May 01, 2012 at 09:07 AM

    Thanks for the tips about the image preloading... I'll look into that and see if it's something I can add after the form gets finalized (I'm not terribly concerned about it at the moment). I wouldn't want a visitor to wait a long time for the home page or other informational pages to load, but if they're committed enough to start filling out the form, they are hopefully committed enough to wait a few extra seconds for the next page to load (I hope?). But if I can add some code to the home page that will preload the big PNG image after the content of the home page loads (which will give the visitor something to read/look at and not notice that it's loading something else), then I should definitely add it.

    I heard back from my client this morning about the design of the page itself, and he has a few minor changes that should not affect the exact positioning of the user's answers. I can take care of these by sending a new image to you shortly, but i wanted to let you know what they are:

    - He wants there to be a "confirm email" label on the second email line (the hint text took care of this on the first half of the form)

    - He says the "How did you hear about us?" question should look more separate from the address fields, possibly by moving the label to the left (unfortunately, I guess that will affect ALL instances of the form - not just this page)

    - He wants the references to Edit Submission and Get Matched in the introductory paragraph to stand out more by being bold and possibly another color

    So, the only change I'm worried about is the second one... I'll need to modify the form on the home page too to make sure that the position of the drop down box is the same on the home page and the intermediate page.

    Let me know if any of that is confusing... I just wanted to let you know that I'll be making that minor change to the form and uploading a new PNG graphic with the client changes (same link as before, I'll just overwrite the old image). I'll post another message to let you know when that is done.

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    JotForm Support

    Answered by abajan on May 01, 2012 at 11:05 AM

    Okay, thanks for keeping me updated. Nothing in your reply looks confusing :)

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    Answered by UnstrungHarp on May 01, 2012 at 01:04 PM

    I have updated the PNG according to my client's feedback (same filename/link as before).

    Can you let me know whenever you have a chance to change the intermediate page to the one with the huge PNG so I can test it? Thanks!

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    JotForm Support

    Answered by abajan on May 01, 2012 at 02:02 PM

    Will do.

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    JotForm Support

    Answered by abajan on May 04, 2012 at 01:00 PM

    @UnstrungHarp

    Just to update you on things. It appears from tests I've done that this is doable but I'll let you know for certain by sometime tonight (Barbados time). As you probably know, oftentimes a page that looks fine in one browser, looks awful in another. Hopefully, it's not a major stumbling block in this case.

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    JotForm Support

    Answered by abajan on May 07, 2012 at 08:02 AM

    @UnstrungHarp

    As anticipated, due to variations in the way browsers interpret CSS positioning, it was tricky getting this to work. Some delay was also caused by confusion about which form was the correct one for Form2. The one presently embedded at http://www.usfranchiseexchange.com/form2.html is your older form but it resembles the newer one. Also, there's an extra field ("State or Province") which wasn't in the original forms.

    Anyway, I'll post the solution later today.

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    JotForm Support

    Answered by abajan on May 07, 2012 at 04:22 PM

    @UnstrungHarp

    Please do the following and let us know if everything is satisfactory:

    1. Replace each copy of your Old: US Franchise Exchange form embedded in the US Franchise Exchange site with your updated version of that form: US Franchise Exchange Part 1.

    2. Replace the Old: US Franchise Exchange Page 2 form embedded at http://www.usfranchiseexchange.com/form2.html with the updated version of that form: US Franchise Exchange Part 2

    That should do it. (You'll notice that the "Thank You" page of the US Franchise Exchange Part 1 form has already been edited. So there's no need for you to do anything there.)

    After extensive experimentatation and testing, the only issue I've noticed is that some browsers (Firefox, for instance) add a white space under the content of the thank you page but if you notice anything else, do let us know.

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    Answered by UnstrungHarp on May 08, 2012 at 11:39 AM

    Hi,

    I had the same problem working on form2.html... can't figure out why that space is there. I'll keep working on that....

    A couple of other things I noticed. When I filled out the first half of the form, the confirmation page appeared, but no answer was shown in the "How did you hear about us?" drop down (although I had answered it). I continued with the test submission, and everything else behaved properly, but that answer was missing from the final email submission too. The only thing I could think of that might have caused the problem was that I had to modify where the label appears on that question (to the left rather than top), and I made those changes to the code after copying the code from JotForm. But no other modifications were made to the code (just the style applied to the label).

    I started over filling out the form again, but this time when the confirmation page appeared with the blank answer, I clicked "edit submission" and saw that the answer was already selected to that question. When I clicked Get Matched again, the answer did show up properly on the next confirmation page, and the answer did appear in the final email submission. So, I'm not sure what's going on there.

    Other than that, the only things I saw were appearance/design-related issues. The confirmation page has a lot of white space at the bottom - is there any way we can keep the page from scrolling past the bottom of the page image? If not, can we make that area a solid blue that matches the blue of the background rather than white?

    The last issue (or question) is about the page that appears after the user clicks the Edit Submission button. It loads the form in the middle of a plain white page, pretty much like it did before I created a customized confirmation page. Is there any way to change that? I was thinking it would be nice if it looked like the user never left the confirmation page (with the girl pointing at the form) while you're editing. But of course, that whole page is just an image and not a "real" webpage, so it may not be feasible. So....what if the plain form with the white background popped up in a new, small window for the user to edit the submission? That may not be feasible either. Just let me know if this is asking too much!

    Thanks,

    Lindsay

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    JotForm Support

    Answered by abajan on May 08, 2012 at 05:17 PM

    Hi Lindsay

    Let me run some test submissions on your "Part 1" form to see if I can figure out what's causing the selection made in the "How did you hear about us?" field not to show up on the confirmation page after the initial submission.

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    JotForm Support

    Answered by abajan on May 09, 2012 at 08:25 AM

    Lindsay

    The issue with the "How did you hear about us?" field has been fixed. For some reason, the opening select tag in the said field in your currently embedded "Part 1" form code contains an attribute of name="q9_howDid9" instead of name="q9_howDid" as would have been contained in the original source of the form. That's why the {howDid} tag in the thank you message didn't work for the initial submission but did work when the form was edited. Conversely, when the tag was changed to {howDid9} the opposite happened: The option selected in the "How did you hear about us?" drop down was displayed after the initial submission but not when the submission was edited. That's because the initial submission was made via the embedded form (containing the attribute value of q9_howDid9) while the edited submission was made at the form's actual address (http://www.jotform.us/form/21010201766134) whose select tag in the relevant field contained the shorter and correct attribute value: q9_howDid. I'm not sure if the Embed Form Wizard generated the 9 or not but I've seen this issue a couple times before. (Your editing the label's code after getting it from the form builder would not have caused the problem. You would have had to have manually inserted the 9 which I'm quite sure you didn't do!)

    I'll see what I can do regarding the extra space at the bottom of the confirmation page that shows up in some browsers but I suspect the only way to do that would be to specify the page's height in its html tag and/or body tag. Unfortunately, both of those tags are inaccessible via the Thank You Page Wizard. Also, unless an update to which I'm unaware has been made to that wizard, style tags are not allowed. Otherwise, I could have tried using CSS to adjust the height of the said elements. I may well run into the same obstacle if I tried to change the color of the extra space to blue. But one never knows, there may be workarounds for both issues.

    It's unlikely that we can get the form that's shown after clicking "Edit Submission" to look like the confirmation page. That's because the form at the edit link is the one on the JotForm domain. To my knowledge, in order for the submission to be edited, that version of the form must be used. However, getting the form to appear in a small pop-up should be doable. I'll see what I can come up with.

    As mentioned above, I've fixed the "How did you hear about us?" issue but you will need to re-embed every instance of the "Part 1" form currently on the website. Also, it would be better if you used an XHTML break tag instead of the shorter HTML one in the "How did you hear about us?" field's label.

    Incidentally, I've rolled back your submission count to what it was before my test submissions.

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    JotForm Support

    Answered by abajan on May 10, 2012 at 04:31 AM

    Lindsay

    I don't think that having the edit link load in a pop-up is a good idea. When the window pops up and the submission is edited and re-submitted, the confirmation page loads in that same small window. So you end up with two confirmation pages on the screen: The original fullscreen version overlayed with the newer, smaller one that has to be scrolled to find the "Get Matched" button. Do a test submission, edit it and re-submit it to see what I mean.

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    Answered by UnstrungHarp on May 21, 2012 at 09:08 AM

    Hi,

    I'm so sorry for my delay in responding - it was time to work on my recurring huge monthly project again, which is winding down now.

    I have re-embedded the form as you described, and it does appear to be working now (the "How did you hear about us?" question). I see what you mean about the problem if the edit submission window is a pop up. I guess we'll have to revert it to the way it was before.

    About the extra white space at the bottom of the confirmation page - that's a pretty minor issue, so if it's a big deal to fix it, I wouldn't worry about it any more.

    I think once the edit submission window goes back to the previous state, we may be all finished! I haven't heard from my client in a while (probably because he knows I've been busy with my other project), so I'm just assuming all other aspects of the form are approved. The only other thing that bugs me is the gap below the Submit button at the bottom of form2.html. I've worked on that so much and can't figure out why it's there. But I'm sure it's a style problem on my end somewhere, outside of the form itself.

    Thanks again for all your continued help throughout this project.

    Lindsay

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    JotForm Support

    Answered by NeilVicente on May 21, 2012 at 07:31 PM

    @UnstrungHarp

    The only other thing that bugs me is the gap below the Submit button at the bottom of form2.html. I've worked on that so much and can't figure out why it's there. But I'm sure it's a style problem on my end somewhere, outside of the form itself.

    I would just like to point out that your site is missing an important DOCTYPE declaration. Based on my tests, that is the reason for the gap between the html divisions in your page - which looks as if it is the submit button that is at fault.

    To solve this problem, simply insert this doctype declaration on your site's HTML source code, preceding everything else:

    https://gist.github.com/1284173

    Hope this helps.

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    Answered by abajan on May 21, 2012 at 07:58 PM

    @Neil
    Simply brilliant and brilliantly simple! :)

    @UnstrungHarp
    Neil's solution works like a charm.

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    Answered by UnstrungHarp on May 21, 2012 at 07:59 PM

    Yes, it does!! I would never have realized that and would have been tearing my code apart for days.

    Thanks SO much!

    Lindsay

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    Answered by abajan on May 21, 2012 at 08:03 PM

    Lindsay

    I hate to admit it but I may well have been inclined to do the same thing! LOL


    Cheers

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    Answered by UnstrungHarp on May 22, 2012 at 08:52 AM

    I just tested the form again this morning, and it looks like the only remaining issue is to make the Edit Submission page not load in the small, pop-up window. Ideally, we could have used the pop up window for editing the submission, but after submitting, the confirmation page would load back in the main window again and the pop up window would go away - but if that is not possible, then the original version of the Edit Submission page will be fine (loading in the main window on a blank white page). If there's anything I can do on my end, just let me know - I don't think I have access to the magic that makes this part work. :)

    Thanks as always!

    Lindsay

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    Answered by abajan on May 22, 2012 at 08:23 PM

    Hi Lindsay

    I just made the required change to your thank you page. Please do a test submission and let us know if everything is okay now.


    Wayne