What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forgot my password and it's not sending me an email to reset. Please help!

    Asked by lauren on January 12, 2012 at 06:48 PM
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    JotForm Support

    Answered by Mike_T on January 12, 2012 at 07:30 PM

    Hello Lauren,

    Thank you for contacting us.

    Can you please provide us with the information about your acount? Anything like username, email address, form ID(s) is fine.

    Then, we will see how we can help you to get the access.