What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    trying to sign in

    Asked by Debbie  on October 07, 2015 at 08:45 PM

    Hello I had a girl who used to work for me create an account with Jot Form. Trying to add and make changes to form that is already created on my website. Can you please assist in helping me find it?

     

    Thank you

    Debbie Borjas

    Creative Dream Entertainment 

    create find move form transfer form
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    Answered by Sammy on October 08, 2015 at 08:02 AM

    Hello Debbie,

    Could you kindly give us a link to the site where the form is embedded so that we can be able to cross reference it with the associated account?

    Once we have the account we can be able to initiate a password reset to the registered email (if it was in the same domain as createdreams.com you will be able to access the inbox and change the password from the link)

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    Answered by Debbie  on October 08, 2015 at 09:45 AM
    Good moring Sammy!Thank you for your response. Below is the link <script type="text/javascript" src="//form.jotform.us/jsform/50624545987163"></script>Thank youDebbie Borjas-SchmidtOwner/FounderCreative Dream Entertainment CorpCreative Dream PartiesA+ Rated/BBB Accreditedp: 212.447.7269   f: 212.447.7278  c: 646.832.9179   
    ...
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    Answered by Sammy on October 08, 2015 at 10:49 AM

    Hello Debbie,

    I have use the form id provided in the link to lookup your form.

    The form is currently associated with a guest account meaning there is no officially registered user assigned to it.

    You can sign up for a free jotform account on this page http://www.jotform.com/signup. Once you do this provide us with the username you've used so that we can transfer the form and its submissions to your account for easy and convenient future access.

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    Answered by Debbie  on October 08, 2015 at 11:45 AM
    Hi Sammy!I do not have the username. Can I sign up and you can connect to that form that was created? Debbie Borjas-SchmidtOwner/FounderCreative Dream Entertainment CorpCreative Dream PartiesA+ Rated/BBB Accreditedp: 212.447.7269   f: 212.447.7278  c: 646.832.9179   
    ...
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    Answered by Debbie  on October 08, 2015 at 12:45 PM
    Hi Sammy!I just created an account under username: createdreams, email: info@creativedreamparties.com can you add that template to this account. Sorry, I am not very tech savvy. Many thanksDebbie Borjas-SchmidtOwner/FounderCreative Dream Entertainment CorpCreative Dream PartiesA+ Rated/BBB Accreditedp: 212.447.7269   f: 212.447.7278  c: 646.832.9179   
    ...
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    JotForm Support

    Answered by Boris on October 08, 2015 at 02:23 PM

    Your form with the ID 50624545987163 has just been moved to your newly registered account, createdreams. You should see it when you log into your JotForm account again.

    Please don't hesitate to open a new support thread if you need any other assistance, Debbie, and we will be happy to help.