What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is this website so slow?

    Asked by Sergio Contreras on October 08, 2015 at 10:09 AM
    Anyway I know I'm not a paying member yet, but this test was to help make the jump to see if JotForm could be our go to company for forms, anyway please tell me your service is just going through some abnormal glitch or something because its been pretty bad so far.
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    JotForm Support Manager

    Answered by Jeanette on October 08, 2015 at 01:12 PM

    Hello Sergio

    Can you please give us more details at which moment you experience this problem? Is this like the overall performance? Or does this happen when you open a certain tool (the thank you page wizard, the integrations wizard, etc) ?

    Also, I would recommend you to use Chrome or Firefox for a better performance of the builder.

    Let me know should you need further help.