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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form looks fine on your website but the entire product list won't show on the Internet

    Asked by Gladstone on October 08, 2015 at 07:25 PM

    I have only the one form built, Glad Stone Incense, and I made a product list, each scent, with qty.

    I can not get the product list to show up anywhere except on your website. Not in my html editor nor online. I've spent a couple hours trying. What's the problem?

    Page URL:
    www.gladstoneincense.com/order.htm

    product product list Entire won't
  • Profile Image
    JotForm Support

    Answered by BJoanna on October 09, 2015 at 03:46 AM

    I have inspected URL that you provided and form on that page is not JotForm form. 

    I have also inspected your form and the reason product list is not shown when you preview your form is because of conditions that you have set. You set conditions to show product field if that filed is filled. Considering that non of products are selected product field will not be shown. 

    If you want that products fields are shown, you need to delete mentioned conditions. 

    Here is my cloned form where I have deleted mentioned conditions. 

    https://form.jotform.com/52811665904963?

    If you want to embed your form to website, we recommend using of iFrame code. Inside of this guide you can find how to get iFrame code of your form: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Hope this will help. Let us know if you need further assistance.