What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are down!!!

    Asked by branddc on October 08, 2015 at 11:20 PM

    MY FORMS THAT I JUST STARTED CREATING ARE NOW DOWN. Please help me! I wanted to launch my new and improved website but the forms must be running.

    Page URL:

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    Answered by Sammy on October 09, 2015 at 07:48 AM

    It appears you account has been suspended by our phishing detector because one of your forms was flagged as a phishing form "Facebook Likes".

    Kindly delete the form or revise the fields to exclude it from collecting the following data

    1. Usernames and Passwords

    2. Credit card details

    Collecting the above information is against our terms of service



  • Profile Image

    Answered by Sammy on October 09, 2015 at 07:51 AM

    Some keywords will also trigger the phishing detector such as using the words Facebook, Linked as the title for your form.

    Kindly revise the labels to prevent accidental flagging.