What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Forms are no longer working...

    Asked by branddc on October 09, 2015 at 12:25 AM

    So I just started to design my forms and embed them into my website and now they have stopped working? My website is supposed to go live tomorrow so I really need help fixing this problem.

    My forms will not show up on my website anymore. This has happened before with a previous jot form account and I had to talk to someone for them to reset my account.

    Please Help.
    Brandon

    Page URL:
    http://websites77.wix.com/branddcstudio

    My Forms problem stopped working my account
  • Profile Image
    JotForm Support

    Answered by mert on October 09, 2015 at 09:19 AM

    Hi Brandon,

    The form called "Facebook Likes" hooked by our phishing detector. That's why your account was suspended and the forms were disabled. Selling Likes or Followers for social media platforms could be related with phishing actions, so we can't allow this kind of forms on our system.

    In order to activate your account, I deleted that form. Now, your account is reactivated, you should be fine.

     

    For your any other questions, please always feel free to ask us.

    Thanks.