What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I make this form into a recurring donation form with monthly JotForm emails?

    Asked by BaruchGordon on October 12, 2015 at 11:16 AM

    Ben,

    My form is setup is allow the end user to enter an amount and is at https://form.jotform.me/52844612812454? 

     

    1. How can I adjust my form at https://form.jotform.me/52844612812454? into a recurring donation form?

    2. Can a JotForm email be generated everytime a monthly transaction is processed?

    -----Separate Question-----

    3. Please note that if my form above cannot be changed to a recurring format I setup a separate demo form at https://form.jotform.me/52843820304450? for recurring monthly donations that already have a monthly donation amount on the form and need to know if it is correct.  How can I test the form to make sure it works correctly and will it send a JotForm email everytime a monthly transaction is processed?

    Thanking you in advance,

    Baruch

    Page URL:
    https://form.jotform.me/52844612812454?

    Emails JotForm donation Make
  • Profile Image

    Answered by victor on October 12, 2015 at 01:20 PM

    Hi,

    You can make any of your forms to recurring payments/donations. In your payment option you can use the option SELL SUBSCRIPTION instead of SELL PRODUCTS.

    Here you can add the type of subscription you wish, monthly yearly, etc.

    In regards to your other question, unfortunately payments and subscriptions are not handled on our end and as such, we are unable to update you when a subscription payment is received.  We have no way of tracking whether or not a subscription is active or cancelled as all this information is handled through the gateway you use.

    Please let us know if this helps.

    Regards

  • Profile Image

    Answered by BaruchGordon on October 12, 2015 at 03:50 PM

    Victor,

    Thank you for your reply.  In Question #1 I have a link to form that allows the end user to enter any amount for a donation.  My question is can I keep that feature on a recurring form?

    I created a sample recurring form that I think is correct is my link in Question #3 but that only allow a recurring donation from an amount that appears on the form.  

    I would like the end user to be able to enter an amount for a recurring payment like my example in Question #1.

    Please advise.

    Baruch

  • Profile Image
    JotForm Support

    Answered by Welvin on October 12, 2015 at 05:36 PM

    Unfortunately, we don't have a feature that would allow you to setup a recurring donation with a custom amount in a form. Your current form in question #3 is the only way you can setup recurring payments.

    But Paypal will allow you to do it using their workaround here:

    https://www.paypal.com/webapps/mpp/get-started/create-recurring-donation-button

     

    Thanks