What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The attachments are too heavy for the form

    Asked by FabiDuzoglou on October 12, 2015 at 11:17 AM

    My realtors are having trouble sending in forms because the attachments are too heavy. How can we fix it?

     

    in how
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    JotForm Support

    Answered by Kiran on October 12, 2015 at 01:12 PM

    I see that the upload fields are restricted to 1MB files only. If you need to receive files with more size, you'll need to increase the Max File Size of the upload field.

    Please refer to the guide below that can help you in changing the limit of an upload field.

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this information helps!