The attachments are too heavy for the form

  • FabiDuzoglou
    Asked on October 12, 2015 at 11:17 AM

    My realtors are having trouble sending in forms because the attachments are too heavy. How can we fix it?

     

  • Kiran Support Team Lead
    Replied on October 12, 2015 at 1:12 PM

    I see that the upload fields are restricted to 1MB files only. If you need to receive files with more size, you'll need to increase the Max File Size of the upload field.

    The attachments are too heavy for the form Image 1 Screenshot 20

    Please refer to the guide below that can help you in changing the limit of an upload field.

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit

    Hope this information helps!