Payment form issues

  • Profile Image
    jmbullis
    Asked on January 13, 2012 at 10:59 AM

     

    When I test the gateway it says "Message From Jotform E-mail is required"

     

    I've set up the API and Transaction Key

     

    verified an e-mail was set for jotfrom as well as authorize.net, but I'm not sure why this is not working... Help Please!

     

     

    I covered the API Login ID and Transaction Key for obvious reasons.

  • Profile Image
    NeilVicente
    Answered on January 13, 2012 at 11:24 AM

    Please try this solution:

    1. Login to Authorize.Net's Merchant Interface ( https://secure.authorize.net ),
    2. Click on Settings and Profile -> Payment Form -> Form Fields,
    3. Uncheck the Required box for all Phone and Email fields.

    Let us know if this helps or not. Thanks!

  • Profile Image
    jmbullis
    Answered on January 13, 2012 at 11:51 AM

    This worked! Thank you for your assistance!