What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to recieve notification email

    Asked by carlosbustos2015 on October 12, 2015 at 10:59 PM

    I created a contact form and added to a Web page as iframe. The contact form is fine, but do not get the messages sent from it. The e-mail was sent from gmail.

    What is the problem?

    Page URL:
    http://www.carlos-bustos.com

    Screenshot
    does not work work contact form problem and Web page notification
  • Profile Image

    Answered by KevinGarcia on October 12, 2015 at 11:57 PM

    Hello.

     

    Please follow this guide, Setting Up Email Notifications .

    I hope that helps.

    Regards.

  • Profile Image
    JotForm Support

    Answered by Chriistian on October 13, 2015 at 02:54 AM

    Hi,

     

    I checked your only one form - Contacto- and it seems like there is no email notification set. In order to receive email notifications, you need to set them up using the link provided by KevinGarcia above.

     

     

    Please note that I currently cannot access your website - http://www.carlos-bustos.com.

    Do let us know if you need further assistance.