Unable to recieve notification email

  • carlosbustos2015
    Asked on October 12, 2015 at 10:59 PM

    I created a contact form and added to a Web page as iframe. The contact form is fine, but do not get the messages sent from it. The e-mail was sent from gmail.

    What is the problem?

    Jotform Thread 680060 Screenshot
  • KevinGarcia
    Replied on October 12, 2015 at 11:57 PM

    Hello.

     

    Please follow this guide, Setting Up Email Notifications .

    I hope that helps.

    Regards.

  • Chriistian Jotform Support
    Replied on October 13, 2015 at 2:54 AM

    Hi,

     

    I checked your only one form - Contacto- and it seems like there is no email notification set. In order to receive email notifications, you need to set them up using the link provided by KevinGarcia above.

     

    Unable to recieve notification email Image 1 Screenshot 30

     

    Please note that I currently cannot access your website - http://www.carlos-bustos.com.

    Unable to recieve notification email Image 2 Screenshot 41

    Do let us know if you need further assistance.