-
mzbarnesAsked on October 12, 2015 at 11:13 PM
the email info@sharpscarpetcleaning.com.au in not in the bounce list. I have checked.
I have set info@sharpscarpetcleaning.com.au as email ID for email setting
Form is at http://form.jotform.co/jsform/33508358487869
Actual form is used as contact form at URL http://sharpscarpetcleaning.com.au/
The notification is not receiving at info@sharpscarpetcleaning.com.au but if i use another email address the message is delivered in that box
Please help
-
Chriistian Jotform SupportReplied on October 13, 2015 at 3:24 AM
Hi,
To be sure, i rechecked your email and it seems it is in the bounce list.
Please accept our apologies. Looks like something's wrong when some users check our bounce list. Let me inform our dev team about this.
Please confirm if you can receive the emails now.
-
mzbarnesReplied on October 13, 2015 at 3:43 AM
No, I cannot receive Email now also.
Please Help.
-
mzbarnesReplied on October 13, 2015 at 5:32 AM
Email is received now.
Thank You very Much
-
Chriistian Jotform SupportReplied on October 13, 2015 at 5:35 AM
You are welcome. Glad to hear that you are now receiving the emails. If you have any further question or concern, please feel free to contact us again.
-
mzbarnesReplied on December 3, 2015 at 6:54 PM
is it on the bounce list again i cannot receive any email
-
Chriistian Jotform SupportReplied on December 3, 2015 at 9:23 PM
Hi,
I checked the info@sharpscarpetcleaning.com.au email on our bounce list but the email is not on the list.
Also, I checked the mail log of the email and I noticed that the emails were successfully sent.
Are you still unable to receive your email notifications?
We will wait for your response.
Regards.