What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    jot form was disabled

    Asked by seanw on January 13, 2012 at 12:17 PM

    I just opened this account and it is disabled. Please contact me via phone educator support center at 505-599-8771.

    Thanks Sean 

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    JotForm Support

    Answered by NeilVicente on January 13, 2012 at 12:43 PM

    Hi Sean,

    Your account is over the limit for secure submissions on free accounts (10 per month). Since you are a new user, you probably aren't aware of this limitation.

    I will do you a favor and will reset your SSL counts, but you'd have to stop using secure forms to avoid reaching your account limit again.

    Re-embed your forms by getting form codes with the secure form checkbox unselected (make sure it is NOT checked):

    If you insist on using secure forms, you will need to upgrade to a Premium account to avail up to 1000 secure submissions per month.