jot form was disabled

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    Asked on January 13, 2012 at 12:17 PM

    I just opened this account and it is disabled. Please contact me via phone educator support center at 505-599-8771.

    Thanks Sean 

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    Answered on January 13, 2012 at 12:43 PM

    Hi Sean,

    Your account is over the limit for secure submissions on free accounts (10 per month). Since you are a new user, you probably aren't aware of this limitation.

    I will do you a favor and will reset your SSL counts, but you'd have to stop using secure forms to avoid reaching your account limit again.

    Re-embed your forms by getting form codes with the secure form checkbox unselected (make sure it is NOT checked):

    If you insist on using secure forms, you will need to upgrade to a Premium account to avail up to 1000 secure submissions per month.