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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Unable to use field tags on email condition as the email recipient

    Asked by veinternational on October 13, 2015 at 04:40 PM

    We're getting blocked from setting the autoresponder email as our second action. We get a red box and prevented from saving the condition. 



    Still doesn't work if we try to set it as a second condition. I also tried deleting the email for it and regenerating, but it didn't fix the issue. 

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    JotForm Support

    Answered by EltonCris on October 13, 2015 at 08:49 PM

    Thanks for reporting. I was able to reproduce the problem. I have now raised this to our developers for further investigation. While the dev assigned to this isn't yet around, the ETA would be approximately 1 day. However, as soon as this is fixed earlier, we will let you know here.


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    Answered by veinternational on October 14, 2015 at 12:28 PM

    Hi, we cloned the form and tried setting a condition again, and it worked!

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    JotForm Support

    Answered by Mike_G on October 14, 2015 at 03:21 PM


    Thank you for the update. I can also verify that it is working now. I tested it on a sample form.

    Should you have any other concerns, please let us know and we will be glad to help you. 

    Thank you.