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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    A dropdown field from Infusionsoft is not showing up in the Integration

    Asked by newreality on October 13, 2015 at 06:05 PM
    The other issue I am having is with a field in IS called Industry.  It is a dropdown field in IS and does not show up in your Infusionsoft Fields when I choose the drop down menu when matching the fields up.
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    JotForm Support

    Answered by Welvin on October 13, 2015 at 06:11 PM

    Still, I cannot test this so I have forwarded this thread to our developers. They should be able to check this for us. As soon as we get an update, we will let you know through this thread.

    You may consider my suggestion in your original thread to use a textbox field.

    Thank you.

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    JotForm Support

    Answered by paulsimpson on January 20, 2016 at 08:07 PM

    Apologies for the problems you were experiencing with the Infusionsoft app. Our team have been working on a new version of the app which was released today so it should be working correctly now.


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    Answered by breakthroughs on January 24, 2016 at 07:46 PM

    This is the greatest! I've been hoping this would happen - thank you!

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    JotForm Support

    Answered by ashwin_d on January 25, 2016 at 05:03 AM

    Hello breakthroughs,

    On behalf of my colleague, you are welcome. 

    Do get back to us if you have any questions.

    Thank you!