What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What are capabilities of JotForm's web forms?

    Asked by Darren Smith  on October 14, 2015 at 08:31 AM

    Our company is looking for a web form solution and I have some questions about JotForm's capabilities:

     

    1) Once we build a form using your tool, can we cut and paste the HTML code onto a web page on our website?

    2) Does your form-building tool allow us to create conditional questions?  That is, if a user chooses answer A, they get question A1, but if they choose answer B, they get question B1

    3) I assume that we can customize thank you messages per form and send out an  email confirmation that form has been received.

    4) Can a form be directed to different email boxes depending on what answer a user chooses for a specific question? For example, if we have a dropdown list and a user selects Hospital A, the email goes to one email box, but if the user selects Hospital B, it goes to another mailbox.

     

    It may be easier to set up a call to discuss these questions. My email address is: Darren.smith@baycare.org.

    web forms JotForm web form dropdown list different
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    JotForm Founder

    Answered by aytekin on October 14, 2015 at 11:41 AM

    1) Once we build a form using your tool, can we cut and paste the HTML code onto a web page on our website?

    Yes, you copy and paste HTML code to your web site. That's all you need to do to add a form to your web site. We have so many options to choose from as well if you need specific instructions for your platform.

     

    2) Does your form-building tool allow us to create conditional questions?  That is, if a user chooses answer A, they get question A1, but if they choose answer B, they get question B1

    Yes, we probably have the best conditional logic features supporting over 20 different types of conditional logic. 

     

    3) I assume that we can customize thank you messages per form and send out an  email confirmation that form has been received.

    That's also one of the most popular features. You can redirect to a page on your web site or customize the thank you message. 

     

    Email is also highly customizable. You can send an email to anyone in your organization and to the person who fills the forms and these emails are also fully customizable. 

     

    4) Can a form be directed to different email boxes depending on what answer a user chooses for a specific question? For example, if we have a dropdown list and a user selects Hospital A, the email goes to one email box, but if the user selects Hospital B, it goes to another mailbox.

     

    Yes, we have a conditional logic for that. If you look at the screenshot above about conditions you will see an option for SEND AN EMAIL AFTER SUBMISSION. That can be configured based on user answers. 

    http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection

     

    Please let us know if you have any further questions.