Confirmation email does not show a unique bar code image.

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    Asked on October 14, 2015 at 10:23 AM

    I created a confirmation email. When I opened the confirmation email, one of images does not displayed. It said the image has been moved, rename or deleted. It asked me to veritfy the link points to the correct file and locations.



    Dear Irem,

    I created a confirmation email with unique bar code image. When I opened to read the confirmation email, the barcode doesn't show up.

    Please help me with it.

    Thanks for your help.


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    Answered on October 14, 2015 at 10:31 AM

    The problem was that you had an incorrect tab on the URL of the bar code generator. 

    I changed this URL{uniqueID}

    to this URL:{uniqueId21}


    You should always find out the tags by clicking on the list on the right side.



    And it worked! 

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    Answered on October 14, 2015 at 11:01 AM

    Dear sir,

    we often organise events, and we need to check and trace attendance. So, we Created a event registration form and used "unique ID" this widget provided by jotform to creat an unique ID on the registration form. Registers will receive a confirmation email/autoreponder email with barcode image. So, when they attend the event and show us this barcode on the confirmation email, we can use a scanner to scan the barcode to check and trace the attendance in order to know how many people attend the event. It just like the above sharing, we need to use 3rd party to generate the URL of barcode and copy and paste it on the confirmation email. Does Jotform has a way or widget to generate a URL of barcode instead of using 3rd party's barcode generator .

    based on our need, does Jotform has another way to accomplish it?

    Thanks a lot.



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    Answered on October 14, 2015 at 11:13 AM

    And, we want each registers they have unique ID. like, the first register receive the barcode l"mass01", the second register will receive " mass02"......

    will Jotform automatically does that?


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    Answered on October 14, 2015 at 02:24 PM

    I have moved your post to a new thread here: where we will be answering it shortly for you Mary.

    Please do leave all the further responses on that thread allowing us to properly assist you.

    Thank you.