What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    need help to setup my forms to work

    Asked by canjeonline on January 13, 2012 at 06:39 PM

    I created two forms but when I copy the source code and paste to my website, I dont see anything, I need some help to set up. Thank you.

    Page URL:
    www.canjeonline.com

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    Answered by fxr on January 13, 2012 at 06:47 PM

    Are you using one of the embed methods explained here ? 

    If so, which one?

    Which page on your site are you trying to embed it on exactly? the home page?

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    Answered by canjeonline on January 13, 2012 at 07:00 PM

    hi Im using embeded method. I copy the code, then paste to my site but I stil dont see anything. Im using yahoo site builder, can it work?

    My site only have one page.

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    Answered by fxr on January 13, 2012 at 07:26 PM

    None of the support team (as far as I know) have access to fully working installation of Yahoo Site Builder, but can you try this:

    On the Setup & Embed toolbar, click Embed.. then click the Embed icon. 

    Copy the embed code in the Embed Form text area:

     

    Then in Yahoo Site Builder, from the Insert Menu, select Code Elements , then HTML 

     

    Click OK, then save and publish your site.

     

    I am not 100% sure that that will work, but can you please try it and let us know?

     

    Thanks. 

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    Answered by canjeonline on January 13, 2012 at 07:53 PM

    hey I tried again, its the same way I was doing it but it still did not work. I would really like to use these forms, is there anyway you can help me fix it? plz work on it and let me know, thanks.

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    JotForm Support

    Answered by idarktech on January 13, 2012 at 08:40 PM

    @canjeonline,

    I apologize but your account was autosuspended by our system due to phishing that's why your forms aren't appearing after embedded. I have now unsuspended your account so it should be fine now, your forms should now be back online as expected. Please re-embed your form once again and adjust the necessary changes.

    Thank you so much for your patience and understanding. Have a great day!

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    Answered by canjeonline on January 13, 2012 at 08:49 PM

    Thank you. I saw the forms appear on my site. Im very happy I found jotform, so far its the best I came across. Thanks again and have a great day!

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    Answered by canjeonline on January 14, 2012 at 09:18 PM

    hi, now that I hav the forms to display on my site, I now need them to work so tell me...how do I get my login and signup forms to start working? thanks for yr help.

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    JotForm Support

    Answered by idarktech on January 14, 2012 at 10:07 PM

    Hi,

    Sorry to say but it is not possible to make login forms with JotForm. We also do not allow them. JotForm doesn't have membership features at this moment. Also, there is no way for us to know if you are using this form for pishing or not. Furthermore, when you attempt to create this type of forms it will be automatically disabled by our system as it is detected as SPAM/Phishing. 

    I hope this information helps. Thank you so much for asking, have a great day!