What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is the 'Download all Uploads' button not working?

    Asked by jbell on October 15, 2015 at 01:20 PM

    I have tried on 5 of our forms and continue to receive an error message requesting I retry. Is this a system issue? An account issue? A user issue?



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    JotForm Support

    Answered by Mike on October 15, 2015 at 04:53 PM

    Thank you for contacting us.

    It appears to be a temporary system wide issue with the 'Download All Uploads' option on our side.

    A bug report ticket has been forwarded to our Development Team.

    We will keep you updated via this thread.

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    Answered by alp_deniz on October 18, 2015 at 02:35 AM


    We have just added the related notification as this feature is temporarily disabled. 

    Thank you for your understanding.

    Kind regards