- alexduque420Asked on October 15, 2015 at 05:07 PM
Hello I'm trying to setup a form that will automatically send submissions into the online lead management software, Velocify. I've followed the steps to use Webhooks to post to the URL that Velocify provided but nothing is going through. I get an email from jotform that confirms that a form has been completed but nothing shows up in the Velocify system. I made sure the variable fields match the Jotform generated ones so I'm not sure what is going on. Am I missing a integration step somewhere?
I was setting up the integration with Webhooks using the integration wizard in JotForm. That's where I pasted the URL. Here is the URL for reference.
Variables I have
- JotForm Supportashwin_dAnswered on October 16, 2015 at 01:36 AM
The field name you have mentioned above is not correct. That could be the reason why the input data is not being passed. Please check the following guide on how to get the field name of your form fields: http://www.jotform.com/help/146-How-to-find-Field-IDs-Names
Please update the field names and see if you are able to read the input values.
Do get back to us if the issue persists.
- alexduque420Answered on October 19, 2015 at 04:45 PMNothing worked still blank how was he uses velocity able to map are you
sure i'm sending correct mapping variables look at link for previous
example on the same problem
- JotForm SupportEltonCrisAnswered on October 19, 2015 at 11:51 PM
You're right, that's the correct field names for webhook.
You seem to have used two similar webhook endpoints so I have deleted the other one.
Would you mind check it again?
Here are the list of your field names by the way. It seems the one I highlighted below isn't on your list above.
Please try it again and let us know how it goes.