Hi. My account usage shows that we used 775MB out of 100MB...but we have only 1 upload for 10 MB

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    ralvesson
    Asked on October 16, 2015 at 08:10 AM

    Hi. My account usage shows that we used 775MB out of 100MB...but we only received 1 upload for about 10 MB and deleted it immediately...and the account was blocked and I keep getting the message that I almost have no space....but we deleted that one upload....We need this form working and I am afraid its going to self bloick again...could someone at support answer this ticket please....

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    jonathan
    Answered on October 16, 2015 at 09:30 AM

    I have now cleared your forms cache and reset the upload count. 

    You can check the account usage here http://www.jotform.com/myaccount/usage

    Let us know if you need further assistance.

    Thanks.