What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi. My account usage shows that we used 775MB out of 100MB...but we have only 1 upload for 10 MB

    Asked by ralvesson on October 16, 2015 at 08:10 AM

    Hi. My account usage shows that we used 775MB out of 100MB...but we only received 1 upload for about 10 MB and deleted it immediately...and the account was blocked and I keep getting the message that I almost have no space....but we deleted that one upload....We need this form working and I am afraid its going to self bloick again...could someone at support answer this ticket please....

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    JotForm Support

    Answered by jonathan on October 16, 2015 at 09:30 AM

    I have now cleared your forms cache and reset the upload count. 

    You can check the account usage here http://www.jotform.com/myaccount/usage

    Let us know if you need further assistance.