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5DayAnswered on October 16, 2015 09:25 AM
FORMS ARE NOT LOADING AND ALL FORMS ARE SLOW SLOW SLOW
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eee Chief Technology OfficerAnswered on October 16, 2015 10:28 AM
Hey @5Day,
We're having trouble with our CDN provider,
Issue should be fixed now,
Kindest Regards,
- Ertugrul.
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rudyrudyAnswered on October 16, 2015 10:31 AM
Issue not fixed, we experience same trouble on our website
Regards
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eee Chief Technology OfficerAnswered on October 16, 2015 10:33 AM
Hey rudyrudy,
Please let me know your formID (or your website URL that includes JotForm form)
Thanks!
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rudyrudyAnswered on October 16, 2015 11:45 AMhttp://vision-france.com/commander-television-france.html
or
http://vision-france.com/abonnement-apres-test-vision-france.html
De : JotForm Support Forum [mailto:noreply@jotform.com]
Envoyé : vendredi 16 octobre 2015 21:33
À : rmp234@gmail.com
Objet : Re: FORMS ARE NOT LOADING AND ALL FORMS ARE SLOW SLOW SLOW
A new response has been received:
JOTFORM
Answered by eee
Hey rudyrudy,
Please let me know your formID (or your website URL that includes JotForm form)
Thanks!
View this thread on browser » Unsubscribe Thread
1445006009
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L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast.
https://www.avast.com/antivirus
... -
David JotForm SupportAnswered on October 16, 2015 12:36 PM
I checked both of your pages and the forms seem to be loading quickly and properly now. Are you still having trouble loading them on your end? I reloaded the page several times and everything seems to be settled.
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rudyrudyAnswered on October 16, 2015 06:45 PMWell the display is fast if we check in USA or europe, but in Asia where i stay the display is not so fast.
Regards
De : JotForm Support Forum [mailto:noreply@jotform.com]
Envoyé : vendredi 16 octobre 2015 23:36
À : rmp234@gmail.com
Objet : Re: FORMS ARE NOT LOADING AND ALL FORMS ARE SLOW SLOW SLOW
A new response has been received:
JOTFORM
Answered by david
I checked both of your pages and the forms seem to be loading quickly and properly now. Are you still having trouble loading them on your end? I reloaded the page several times and everything seems to be settled.
View this thread on browser » Unsubscribe Thread
1445013368
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L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast.
https://www.avast.com/antivirus
... -
David JotForm Support ManagerAnswered on October 16, 2015 07:09 PM
Thanks for the update, I will notified our second level, you will be updated on this thread.
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Elton Support Team LeadAnswered on October 17, 2015 03:51 AM
I live in Philippines - Asia Continent and everything loads just fine on my end. I have also check with my colleagues and they can't reproduce the problem. Would you mind checking it again this time? If you are still experiencing the problem, I suggest to check the page using different browser or ISP (if you have any) to find out if it's not related with your ISP. Or if you have any internet security software installed on your PC, please check if it's not blocking any resources from Jotform. This sometimes could be the problem.
Please update us with the status on this so we can assist you further if necessary.
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rudyrudyAnswered on October 18, 2015 11:45 PMOK we will perform some test
De : JotForm Support Forum [mailto:noreply@jotform.com]
Envoyé : samedi 17 octobre 2015 14:52
À : rmp234@gmail.com
Objet : Re: FORMS ARE NOT LOADING AND ALL FORMS ARE SLOW SLOW SLOW
A new response has been received:
JOTFORM
Answered by EltonCris
I live in Philippines - Asia Continent and everything loads just fine on my end. I have also check with my colleagues and they can't reproduce the problem. Would you mind checking it again this time? If you are still experiencing the problem, I suggest to check the page using different browser or ISP (if you have any) to find out if it's not related with your ISP. Or if you have any internet security software installed on your PC, please check if it's not blocking any resources from Jotform. This sometimes could be the problem.
Please update us with the status on this so we can assist you further if necessary.
View this thread on browser » Unsubscribe Thread
1445068310
---
L'absence de virus dans ce courrier électronique a été vérifiée par le logiciel antivirus Avast.
https://www.avast.com/antivirus
...