Server TOO BUSY

  • rudyrudy
    Asked on October 16, 2015 at 10:28 AM

    In most of my form, during the first loading of the web page we have the following message :

    SERVER TOO BUSY

    This problem increase the last few month...

     

    How to solve ?

    Regards

    Page URL: http://vision-france.com/nenew-abonnement-vision-france.html
  • eee Chief Technology Officer
    Replied on October 16, 2015 at 10:31 AM

    Hey,

    We're having trouble with our CDN provider,

    Issue should be fixed now,

    Kindest Regards,

    - Ertugrul.

  • rudyrudy
    Replied on October 16, 2015 at 10:45 AM

    Sorry, but try by yourself : http://vision-france.com/commander-television-france.html
    Still not working
    Reards
    De : JotForm Support Forum [mailto:noreply@jotform.com]
    Envoyé : vendredi 16 octobre 2015 21:32
    À :
    Objet : Re: Server TOO BUSY
    A new response has been received:
    JOTFORM
    Answered by eee
    Hey,
    We're having trouble with our CDN provider,
    Issue should be fixed now,
    Kindest Regards,
    - Ertugrul.
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  • Charlie
    Replied on October 16, 2015 at 12:01 PM

    Apologies for the inconvenience.

    I checked your website and cloned the form embedded on it. Here's my cloned form: https://form.jotform.com/52884658981980 

    Here's a screencast of me filling it out:

    Server TOO BUSY Image 1 Screenshot 30

     

     

    I noticed that your website is having errors in the browser console:

    Server TOO BUSY Image 2 Screenshot 41

     

    If you are still having problems, please try using the iFrame embed code instead. Make sure to copy it in your form builder's "Embed Form" options. 

    Here's the actual iFrame code of your form (I'm using SSL here):

    <iframe id="JotFormIFrame" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotformpro.com/form/51257940264961" frameborder="0" style="width:100%; height:3682px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;case "collapseErrorPage":if (iframe.clientHeight > window.innerHeight) {iframe.style.height = window.innerHeight + "px";}break;case "reloadPage":window.location.reload();break;}var isJotForm = (e.origin.indexOf("jotform") > -1) ? true : false;if(isJotForm && "contentWindow" in iframe && "postMessage" in iframe.contentWindow) {var urls = {"docurl":encodeURIComponent(document.URL),"referrer":encodeURIComponent(document.referrer)};iframe.contentWindow.postMessage(JSON.stringify({"type":"urls","value":urls}), "*");}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}if(window.location.href && window.location.href.indexOf("?") > -1) {var ifr = document.getElementById("JotFormIFrame");var get = window.location.href.substr(window.location.href.indexOf("?") + 1);if(ifr && get.length > 0) {var src = ifr.src;src = src.indexOf("?") > -1 ? src + "&" + get : src  + "?" + get;ifr.src = src;}}</script>

     

    Do let us know if this works.