What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I forgot my user name and password. What are the formats for both? For example is user name email or my name & what is the requirment for passwo

    Asked by Pat Kilner  on October 16, 2015 at 10:29 AM
    name User Name and email
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    JotForm Support

    Answered by david on October 16, 2015 at 11:41 AM

    Hi,

    I was unable to find any accounts or forms associated with your email address.  If you have the link to one of your forms or a webpage where the form is embedded, we will be happy to let you know what your username is as well as the email address to use for the password reset.

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    Answered by Pat Kilner  on October 16, 2015 at 11:45 AM
    Thanks David .... I figured it out :)
    Pat Kilner
    Director of Membership Development
    Geological Society of America
    (303) 357-1017
    pkilner@geosociety.org
    ...
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    JotForm Support

    Answered by david on October 16, 2015 at 11:51 AM

    Glad to hear it!  If there is anything else we can help you with, just let us know.