What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    No question/website is slow and not working...

    Asked by AdrielThomas on October 16, 2015 at 03:54 PM

    It will not allow me to build a form or work at all. Please fix this as I am trying to build something to pitch to my company to use your program!

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    JotForm Support

    Answered by david on October 16, 2015 at 04:37 PM


    We are not currently experiencing an issue at this time.  I checked several of my own forms and everything appear to be loading properly.  I loaded a few of yours in the form builder without issue as well.  As far as I can tell, there should be no issues loading your forms to edit or otherwise.  Is there another computer you can possible try to load the site from or a cell phone?  Just to see if the lag continue across multiple devices.