What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What if I subscribe for Monthly premium Subscription? How would this subrciption proceed for the next month

    Asked by Waqas on January 15, 2012 at 12:30 PM

    If I subscribe my self on 17 of month of januaray

    1)How would be month count ? from 17 to 30 january or form 17 janauary to 17 feburary

    2) What would happen to my account at the end of the month? how would i be informed?

    3) every month subscription is deducted form my credit card automatically or for every month i had to renew my subscribtion again?


    Kinldy inform me about the detials


    Muhammad Waqas!

    Higher Education Commision


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    JotForm Support

    Answered by NeilVicente on January 15, 2012 at 04:16 PM


    1.  The subscription month will last from 01/17 to 02/17. Submission counter resets on the first day of every month though, whether the account is paid or not.

    2.  Subscriptions are set to auto-renew, so at the end of the period, it will automatically charge your credit card or deduct money from your Paypal account. If you do not intend to auto-renew, you must cancel the subscription before the end date. Cancelling the subscription will only stop auto-renewal, your account will still stay Premium until the end date.

    3.  See #2

    Hope this answers your questions. If you have other queries or concerns, please do contact us again. Thank you!

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    Answered by hecuserform on January 16, 2012 at 10:53 AM

    Thank you for guide line

    I had subscribe for monthly premimum account for my current User


    Hope fully If i would convince my organization then we woould go for the license for this

    few question

    If we take the license , What kind of support is given and how much time period and 2ndly what would be the mode of the support

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    Answered by fxr on January 16, 2012 at 05:41 PM

    JotForm liciensing solutions are detailed here:


    so thats free installation and 3 months email support 

    Does that answer your questions?