What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My security certificate is problem.

    Asked by sandeep rani on October 17, 2015 at 02:53 AM

    My security certificate is problem.user name and password is not match on site.



    This is a re-post of a comment on Enabling Security Certificate Seal on Secure Forms

    problem name User Name site
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    JotForm Support

    Answered by Boris on October 17, 2015 at 09:51 AM

    I'm afraid I can't find any forms on JotForm that would be associated with your email address, Sandeep. Since I do not see any JotForm account, I don't see which form you are having problems with.

    Our Security Certificate Seal on Secure Forms doesn't require any usernames and passwords. it simply displays a secure image of the form is accessed through a secure link.

    If you are having any problems with enabling the Security Certificate Seal on one of your forms, could you please let us know which form is the one that you are having this problem with, and we will be happy to take a closer look into resolving the issue.

    Thank you.