What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Successfully edited form, but the original form is still sent back to me

    Asked by gadgetman2010 on January 15, 2012 at 05:01 PM

    I recently edited my form, copy and pasted the coding into my webpage and successfully uploaded it online.

    When the page is viewed online it shows the newly edited form, however if this form is completed and sent to my email address. I receive the older version instead. Any suggestions please?

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    Answered by AtacanC on January 15, 2012 at 05:49 PM

    Can you please share the url of your website or the form-id with us? So we can take a look at this issue and fix it as soon as possible.

    Thanks in advance.

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    Answered by gadgetman2010 on January 15, 2012 at 06:26 PM

    Thanks for response. Deleted then re-submitted my email address in the editing mode, working fine now.

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    Answered by AtacanC on January 15, 2012 at 06:34 PM

    Happy to hear that it works fine now. Feel free to contact us if you have further questions.