- Marshal_insAsked on October 18, 2015 at 03:31 AM
my problem is :
Form not found
This form is disabled.
"please advice me" Tank you!
- BorisAnswered on October 18, 2015 at 05:34 AM
We apologize, your account has been automatically suspended by our Phishing Detector tool.
The Phishing Detector allows us to disable thousands of forms that are used every day for stealing users' credit card and banking details, login credentials, and for other nefarious purposes. Unfortunately, our tool is not yet able to understand many foreign languages, such as Arabian or French, so the forms made in these languages may get incorrectly flagged by the automatic Phishing Detector tool.
Your form named Order (52901460661451) has triggered the Phishing Detector, because it seems to be in Persian. In order to prevent your forms from getting flagged and your account being suspended, it is advised that you please create your forms in English.
After the form is created in English, you can easily translate it into your desired local language by following this guide: How to make your forms multilingual?
This will ensure that there is both the English language on your form, which the Phishing Detector can check, and the Persian language that you can display to your users.
I have manually reactivated your account, but unless these changes are made to the affected form, your account may get automatically disabled again by that tool.
Please let us know if you need further assistance, and we'll be happy to help.
- Marshal_insAnswered on October 18, 2015 at 10:30 AM
Thank you so much.
My account is blocked again.Inevitably, I will make a new account.
Thank you for your response
- JotForm SupportjonathanAnswered on October 18, 2015 at 02:44 PM
I reinstated your forms again as it was suspended due to the form http://www.jotform.me/form/52901460661451
As mentioned already by my colleague, the form is getting disabled due to the language the form was using. If you can re-create the form using English language, and just make it use the Language translation tool, the form should work.
Hope this help. Let us know if you need further assistance.