What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Conditions Wizard button is not working

    Asked by dynamicevidence on October 18, 2015 at 02:42 PM

    Hello,

    I'm trying to edit my conditions but the conditions button is not working.

    Thank you,

    Haydee

    conditions conditions button
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    JotForm Support

    Answered by jonathan on October 18, 2015 at 05:21 PM

    Hi Haydee,

    We apologize for the inconvenience caused.

    I was able to reproduced the issue on your jotform http://www.jotform.us/form/31068424752150

    When I tried using the Condtions feature, the Form Builder hanged up and locked. I could no longer navigate the form. I have tor refresh the browser to make work again.

     

    I checked the browser console logs and I see error messages that could be related to the issue.

    I have now forwarded this issue to our higher team support so that it can be investigated and hopefully be fix as soon as psssible.

    We will notify you here for any update on the status.

    Thank you.

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    Answered by dynamicevidence on October 18, 2015 at 05:26 PM

    Thank you so much.

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    JotForm Support

    Answered by jonathan on October 18, 2015 at 06:34 PM

    We will notify you here once fixed.

    Regards,

  • Profile Image

    Answered by dynamicevidence on October 18, 2015 at 07:32 PM

    Thank you!