What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is There an Option That the Uploaded Files Will be Saved only in Box.com?

    Asked by tomera on October 19, 2015 at 08:30 AM
    Is there an option that the uploaded files we be saved only in Box.com?

    For your information: our form is gonna be integrated in a Shopify shop.

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    JotForm Support

    Answered by mert on October 19, 2015 at 08:44 AM

    Hi,

    Unfortunately, Your uploaded file has copy on JotForm in all circumstances. There is no way to disable this.

    If your form has a Box.com integration, your uploaded files will be stored on both JotForm and Box.com.

    However, you can always delete your submission on JotForm. By doing this, you can delete these uploaded files on JotForm.

     

    To do that,

    1) Open the "Submissions".

     

    2) In "Submissions", you can delete all of your submissions or one by one.

     

    If you need more information, please let us know.

    Have a nice day.