JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
You can cancel your subscription with following the instructions explained in the picture shown below.
1. Login to your JotForm account and click the icon on the upper right of the page.
2. Click on Account.
3. Click Billing to see your billing details and subscription.
4. Click on the plan you want to downgrade.
5. Click Cancel Subscription to finish.
Hope this helps. Please do not hesitate to contact with us for any further assistance.