What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    why am i being asked to upgrade to premium when i upgrade ages ago ?

    Asked by hypnoslimmer on January 16, 2012 at 06:26 AM
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    Answered by fxr on January 16, 2012 at 10:59 AM

    I see you canceled a previous subscription back in June and have started a new one today. 

    Your account is showing as Premium on our server, you may need to log out of JotForm account and log back in to see the change in status on your local PC.


    If you have any further problems, please let us know.