why am i being asked to upgrade to premium when i upgrade ages ago ?

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    Asked on January 16, 2012 at 06:26 AM
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    Answered on January 16, 2012 at 10:59 AM

    I see you canceled a previous subscription back in June and have started a new one today. 

    Your account is showing as Premium on our server, you may need to log out of JotForm account and log back in to see the change in status on your local PC.


    If you have any further problems, please let us know.