What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I disable Encrypted Form Data?

    Asked by CCCmedia on October 19, 2015 at 01:52 PM

    All my forms are gibberish...this is bad. How do i turn that crap off?

    encrypted form data form encryption encrypted forms
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    JotForm Support

    Answered by KadeJM on October 19, 2015 at 03:18 PM

    To my understanding you are seeing your form submission data as Encrypted.

    It sounds like you may have incidentally turned on the Form Encryption option.

    To turn disable it simply go back into the form you are seeing it displayed on by editing the form again then in your form preferences at the top toolbar of the formbuilder switch Encrypt Form Data and change that to " No ".

    Please see http://www.jotform.com/help/344-What-are-Encrypted-Forms-and-how-to-use-them-as-expert for more information.