What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I remove the dropped shadow in the border?

    Asked by tanyaavelar on October 19, 2015 at 03:45 PM

    I don't want the drop shadow on my Contact Form. Is there a way to remove? I just want it to look seamless on the website.

    Screenshot
    in how contact form a drop
  • Profile Image
    JotForm Support

    Answered by david on October 19, 2015 at 06:14 PM

    Hi,

    I checked your form and I am not seeing the dropshadow.  Have you already removed it?  Here is how it looks in my page:

    If you still need help removing something, let us know where it is appearing and what exactly need to be removed and we will be happy to take another look.

  • Profile Image
    JotForm Support

    Answered by abajan on October 19, 2015 at 06:32 PM

    @tanyaavelar

    Like my colleague, I was unable to see any drop shadow on your form in my browser. However, upon examining the rule you added to remove the said shadow, I noticed it was missing a couple of recommended declarations (see this).

    Please change the rule from

    .supernova .form-all {
       border: none;
       box-shadow: none;
    }

    to

    .supernova .form-all {
       border: none;
       -moz-box-shadow: none;
       -webkit-box-shadow: none;
       box-shadow: none;
    }

    Those extra declarations ensure that the shadow is removed in just about all browsers.

    If you still see the shadow after applying the fix, please let us know.

     

    Thanks