- kelseyedwardsAsked on October 19, 2015 at 05:45 PM
Help! The screen goes black after someone submits an order and it does not submit.
- JotForm FounderaytekinAnswered on October 20, 2015 at 01:25 AM
I was able to confirm the problem. I also checked your Thank You settings and everything looks fine. I am assinging this to one of our developers. We will take a look and get back to you.
- egegAnswered on October 20, 2015 at 09:47 AM
I've tested your form and everything is working properly. ( sorry for the spam )
The problem was that your website uses a black background and since thank you page text color is also black your thank you text was unreadable.
I have fixed your problem by changing the thank you text color to a light gray.
Please let us know if there's anything else we can help you with.
- kelseyedwardsAnswered on October 27, 2015 at 01:15 AM
- JotForm UI DevelopermertAnswered on October 27, 2015 at 08:29 AM
On his behalf, you are most welcome. For further assistance, always feel free to contact us.
Have a nice day.