Users can no longer see images in email from Jotform

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    Paul Valois 
    Asked on October 20, 2015 at 08:26 AM

    Starting about a week ago, users can no longer view images in emails generated from Jotform.  I have whitelisted jotform.com, jotform.us, amazonaws.com and amazonses.com on my Barracuda firewall, spam filter and corporate anti-virus solution.

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    irem
    Answered on October 20, 2015 at 08:49 AM

    Hello Paul,

    We are sorry for the inconvenience. If i hear you correctly, you are saying that submitted images not shown on the autoresponder emails. Is that right? If so, you can edit email notification settings and add image field to the responder mail.

    Please provide us your username and form ID to assist you better about your problem. We are looking forward to hearing from you.

    Please do not hesitate to contact with us for any further assistance.

    Thank you!