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    Gift Registry widget not working on mobiles

    Asked by ethicalfashionforum on October 20, 2015 at 10:09 AM

    We are using the Gift Registry widget on the specified form so that users can select more than one option from the list. It is not consistently working on mobile phones. Users are given an error message when they try to select more than one.

    Page URL:
    https://form.jotform.com/51862723844966

    Mobile gift registry widget
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    JotForm Support

    Answered by BJoanna on October 20, 2015 at 12:18 PM

    I have tested your form on my Samsung Galaxy S4, on iPhone simulator and on tablet, but I was not able to replicate mentioned issue. I was able to select three options on Gift Registry widget, because you have set maximum selection to three options.

    I was also able to submit your form. When I submitted your form I got redirected to PayPal.

    On which device are you not able to select more than one option inside of Gift Registry widget? Also which browser are you using?

    Looking forward to your reply.