What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Our form broke - blank form

    Asked by jnescott on October 20, 2015 at 11:02 AM

    We have had an entry form posted for the last few weeks and just recently became aware that the link broke. When I tried viewing the form, it looks like the form is blank. Would we be able to get this corrected ASAP?

    The link below is the entry page information with the green "Start Submission" button. The link to the form also broke on our social accounts.

    Page URL:
    http://www.amapittsburgh.org/marketer-of-the-year-awards/

    entry form form is blank
  • Profile Image
    JotForm Support

    Answered by Mike on October 20, 2015 at 12:36 PM

    Please accept our sincere apologies for the inconveniences you are facing.

    The problem has been escalated to our Development Team. It should be fixed in the nearest time.

    We will keep you updated via this thread.

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    JotForm Support

    Answered by Mike on October 20, 2015 at 03:20 PM

    The issue has been fixed by our backend engineers. Thank you for your patience in this matter.

    If you notice any more issues, please let us know. We will be happy to help.

  • Profile Image

    Answered by jnescott on October 20, 2015 at 03:26 PM

    Thank you.