What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I down grade?

    Asked by mnpremier on January 16, 2012 at 03:43 PM

    We are taking very few payments now.  How do I down grade to free account?

    Page URL:

  • Profile Image

    Answered by pinoytech on January 16, 2012 at 03:48 PM

    Hi mnpremier,

    In order for you to down grade your account to free, please follow this steps:

    1. Log into your Paypal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button

    Hope you find this information helpfull.

    For further assistance, please don't heistate to contact us! Thank you for using JotForm!

  • Profile Image

    Answered by fxr on January 16, 2012 at 04:35 PM

    I can confirm your subscripion is now canceled mnpremier.