How long does it take for my account to upgrade after I pay?

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    Asked on January 16, 2012 at 04:06 PM

    I just upgraded my account to premuim because I've used almost all of my 100 submissions already. I've already made my payment through PayPal, but when I go to my account it doesn't show that I have more submissions available. 

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    Answered on January 16, 2012 at 04:18 PM

    Hi itsorganic,

    Upgrades are almost instant. When you complete the purchase, your account should become Premium. If you do not see your limits increased, logout and log back it.

    For further assitance, please don't hesitate to contact us! Thank you for using JotForm!

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    Answered on January 16, 2012 at 04:50 PM

    I've just checked your account and it has been successfully upgraded to premium. Please try to log out and log back in as pinoytech suggested.

    Have fun using JotForm.