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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How Can I Get Email Submissions of Submitted Data Only?

    Asked by taylor.huckstep on October 20, 2015 at 08:18 PM

    When I log in and look at submissions, they only show the filled out data, no blank spaces for unsubmitted data.  How can I get emailed that information for every submissions?

    Right now when I do an email notification, it populates every field whether data was entered in each field or not.

    Page URL:

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    JotForm Developer

    Answered by mert on October 21, 2015 at 03:14 AM


    To hide the unsubmitted fields on your submissions, you need to enable "Auto Hide Empty Fields" option in the "Submissions".


    Select the related form, then open the "Submissions".



    On "Submissions", enable the "Auto Hide Empty Fields" option.


    After these steps, unsubmitted fields will be automatically hidden on your submissions.


    For further assistance, please contact us.


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    Answered by taylor.huckstep on October 21, 2015 at 05:26 PM

    That check box is already checked, I can see the shortened submissions, but how do I get those shortened submissions emailed every time one is submitted?


    Thanks for the response!

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    JotForm Support

    Answered by EltonCris on October 21, 2015 at 10:20 PM

    Here's how to hide empty fields on email.



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    Answered by taylor.huckstep on October 22, 2015 at 10:43 AM

    That did the trick, thank you!!!!

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    Answered by Sammy on October 22, 2015 at 01:17 PM

    On behalf of my colleague Elton you are most welcome.

    Feel free to open a new thread if you encounter other issues and we will gladly assist.