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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Possible Bug: Getting an error when trying to create PDF of cloned form

    Asked by nsmaple on October 20, 2015 at 09:58 PM

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
          <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>1584CFECD74BA07D</RequestId><HostId>eeoLug5Hh3lO9prNzDEBg79s1Wagbv75aCd7M+gVKVgxfksgWXb7s4A8hE8O4A4q</HostId></Error>

    create Cloned Form Getting style xml message shown
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    JotForm Support

    Answered by beril on October 21, 2015 at 04:44 AM

    Hi,

    I've cloned and tested your form. I got the same error on my account.

     

    However, when I tested the form which is http://www.jotform.com/52928002386961 I am able to create PDF file of the form from my side.

    Even so, I forwarded this issue to our developers. We will inform you as soon as possible, when we solve the problem.

    Thank you for your understanding.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.