Possible Bug: Getting an error when trying to create PDF of cloned form

  • Profile Image
    nsmaple
    Asked on October 20, 2015 at 09:58 PM

    This XML file does not appear to have any style information associated with it. The document tree is shown below.
          <Error><Code>AccessDenied</Code><Message>Access Denied</Message><RequestId>1584CFECD74BA07D</RequestId><HostId>eeoLug5Hh3lO9prNzDEBg79s1Wagbv75aCd7M+gVKVgxfksgWXb7s4A8hE8O4A4q</HostId></Error>

  • Profile Image
    beril
    Answered on October 21, 2015 at 04:44 AM

    Hi,

    I've cloned and tested your form. I got the same error on my account.

     

    However, when I tested the form which is http://www.jotform.com/52928002386961 I am able to create PDF file of the form from my side.

    Even so, I forwarded this issue to our developers. We will inform you as soon as possible, when we solve the problem.

    Thank you for your understanding.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.