What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submissions Don't Affect the Appointment Slots Widget

    Asked by Kelly Reif on October 20, 2015 at 10:57 PM

    I had a user change their scheduled time.  I edited the form, but noticed that it didn't reinstate the time as available.  I read on another thread that I should delete the submission.  I did that and it's still not showing as available.  Can you please help?






    Page URL:

  • Profile Image
    JotForm Developer

    Answered by mert on October 21, 2015 at 06:54 AM

    Hi Kelly,

    I checked your form and found that you didn't add the "{1}" (1 represents the available appointment number) right next to your available hours, that's why submissions don't effect the widget.

    Please, add it like the following example from the widget settings. As it is seen, you should add it for every appointment hour.


    9:00 AM{1}

    9:15 AM{1}

    9:30 AM{1}

    9:45 AM{1}

    10:00 AM{1}

    10:15 AM{1}

    10:30 AM{1}

    10:45 AM{1}


    After trying this method, please let us know about its final state.