What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    unable to submit my new JotForm

    Asked by tiffanystone on October 21, 2015 at 10:19 AM

    Good afternoon,


    I just created a form using the "New Blank Form" Template.

    After creating the form, I clicked "View Form" So that I could test it.

    Every time I click "submit", the form gives me an error and does not submit anything. I have already tried logging out and logging back in.

    I have attached the link for the form when it gives me the error.


    Kelsey Quigley

    Love's Corporate Office


    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kiran on October 21, 2015 at 11:48 AM

    I've tried submitting your JotForm titled "Crude Demurrage Form (For Logistics Use Only)" using 2 different browsers and I was able to submit it without any issues. 

    If you still experience the issue, please provide us with the error message while submitting the form so that we can provide you with necessary assistance.

    Thank you!