What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded to Bronze, however, my account has been disabled again this morning. Please help!

    Asked by Becky Goldsmith  on October 21, 2015 at 12:23 PM

    Account name:  BGoldsmith

    Receipt # 2274-9040

    It's only showing 246 submission, but Bronze is supposed to allow 1,000, correct?



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    JotForm Support

    Answered by Welvin on October 21, 2015 at 02:03 PM

    Our apologies. I've fixed this for you. Your forms should be up now. Please login to your account to view the status.